Total Quality Management Survey

correspond Quality worry Survey A composition submitted in the course of Quality Management and Productivity MGT/449 Total perfect(a) tone management applies now to both miserable and large companies, private sectors and public sectors, answer sectors and manufacturing sectors. In each(prenominal) of these sectors, the protect in prime(a) of guest relations differs. Each type of musical comedy arrangement relies on conform to the needs of the customers by providing the highest pure tone of service possible, keeping in mind what is advanced for the consumers and not just what is the most juicy for the organization. This paper forget present three companies, one each industry, and how TQM relates. The first high society to explore is a manufacturing company, Hunter Manufacturing Company (HMC). During World struggle II, HMC gained its leadership in armament heaters by supplying collapsible shelter and truck heaters for U.S. troop s. HMC is placed in Solon Ohio is now the principal provider of fresh and innovative growths for heating of personnel and payload for both military and commercial applications (Huntermfgco, 2004). Hunter requires their manufacturing plants to have a timberland manual or inspection plan that describes the general quality organization. The plant must document, implement and maintain a quality system which ensures compliance.

The quality system flowerpot be imitate after or in accordance with ISO9001-2000. Procedures and records shall be open for examination by authorized Hunter Manufacturing representatives (Huntermfgco, 2004). ISO 9001-2000 places ! to a greater extent emphasis on up-front quality planning because an organization can have the most influence on product quality during the planning stage. Having standards ensure desirable characteristics of products and serve such(prenominal) as quality, environmental friendliness, safety, reliability, efficiency and interchangeability - and at an economical cost (ISO, 2008). When products and services meet the customers expectations, customers tend to take this for granted, and be unaware of the parting of standards. However, If you want to get a near essay, order it on our website: OrderCustomPaper.com

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